parents@jagex.com

[Ajami]

Dear Player,

Following your email the specialist team that handles macro offences has carefully reviewed the offence applied to your account. They have confirmed that macroing did indeed take place and that there is no evidence to suggest that the account was hijacked at the time.

I fully appreciate the effort you are going to in order to have your account unbanned and can also appreciate your frustration at the account having been banned due to committing a macro offence. Players often go to these efforts in order to recover an account as they are firstly surprised at having been caught and further surprised at the level of action we decide to take against their account.

We are fully aware of prior attempts to have accounts unbanned, by claiming that another person was in control of the account at the time of the offence. It is for this reason that we include the following section in our Terms & Conditions, which all players agree to upon creating their account:

Your account

You agree to keep your password safe at all times and not to disclose it to any other person. You are responsible for the activities of all persons who use your password to gain access to your account.

Unfortunately if we were to unban your account this would not set a good example to the majority of our players who abide by our rules. This would also lead to all players banned for a macro offence claiming another person was responsible for the offence, in an attempt to have their account unbanned. As we have a zero tolerance policy regarding macros we are therefore unable to make exceptions to our rules in individual circumstances.

You are more than welcome to create a new account with which to continue your RuneScape adventure and start with a clean slate. However before doing so I would politely suggest you take some time to read our Rules, in order to ensure this type of situation does not occur again in the future.

Please be aware that a macro offence can be committed over a period of days and the date we ban an account is not necessarily the day that the offence itself was committed, it is normally the day we have reviewed all of the evidence collected up until that point.

Please be assured that we are able to distinguish between a player who has spent a large amount of time in-game and one who has committed a macro offence. Furthermore we take no delight in banning players who have committed a macro offence, we would much rather our players play within our rules so that they are free to continue their RuneScape adventure.

You are of course free to continue to mail us requesting for the ban to be lifted, however I’m sorry to say that sending further emails with this request will not result in your account being unbanned as the decision made regarding your account is final.

Please be aware that we are currently looking at alternative ways in which to punish players who are found guilty of a macro offence. Should an alternative option become available this will be communicated to our players via our homepage. I appreciate your frustration about the ban occurring and I am genuinely sorry, nobody seems to win in these situations and I wish we had a better alternative.

Kind regards,

Mod Alena

Community Safety

Jagex Games Studio

parents@jagex.com

www.Jagex.com – www.RuneScape.com – www.FunOrb.com

“Great News!

We have launched email account recovery, it’s a quicker and easier way to recover your password, helping keep your account safe and secure. To register your email address and take advantage of this new service simply click here.

To say thank you, players who register and validate their email address will benefit from 10 extra bank spaces in Runescape"

[Grifte]

:o

10 extra bank spaces, victory.

[Ajami]

my maxed 60 attack didnt get banned even though I actually didn't bot it :( a hacker did while i didnt play for the whole summer

[omgyoudead]

w00t

[plex]

ok?

[u mad broh]

lol

[Cal]

?

[Steroids]

lol 10 bank spaces, right.

[Elven Dremor]

Free 10 spaces, Win!

Job well done.

[Pieter]

this is pretty old

[Gareth l Rare]

my maxed 60 attack didnt get banned even though I actually didn't bot it :( a hacker did while i didnt play for the whole summer

Who you trying to convince? Us or yourself

[Blitz]

Lol gareth<3

[FearMy Def]

??? free 10 bank spaces? thats old

[poet]

>

[Steroids]

I'm On The A13 On The Way To The City,

Where The Lights Are Bright With Some Boys That Like To Fight,

I'm Leaning. Out The Window, Smoking A Spliffy.

Through The Wind In My Eyes, Like Tears That I Cry,

Getting High On The Essence Of Life.

Cuz' tonight we're in London city. And I got bout' 400 wit me...

15 minutes ago we left barking, now we're approaching the city, I'ma laughing.

Wanna hit a restaurant first cuz' I'm starving.

Eat well for the start of emptying glasses. This is London city.

The best city in the world when everybodys not shanking

and blasting, young men moving to music and females shaking their arses.

[Guest Emote|Muse]

You got banned. Instead of trying to abuse a legitimate email for parents, just man up and accept it.

If you don't enjoy the game enough to play it legitimately - why are you even on it?

[Blitz]

What my boy Awemni said.

[Steroids]

rofl u think anyone franticly enjoys clicking on shitty "monsters" when training? They bot to enjoy what comes after the mass boring stuff.

[Wacky]

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[FlapJack]

rofl u think anyone franticly enjoys clicking on shitty "monsters" when training? They bot to enjoy what comes after the mass boring stuff.

This man has got a point.

[Ollie]

. . . . .. . . . . . . . . . . ,.-‘". . . . . . . . . .``~.,

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[Dan[omfdyz]]

would rather not set an email, someone guesses your secret q on hotmail then gets ur email pw, then recovers ur account through email request, more of a flaw than a benefit.

but yes old.

rofl u think anyone franticly enjoys clicking on shitty "monsters" when training? They bot to enjoy what comes after the mass boring stuff.

p pots and bandits, less clicking and effort.

[Steroids]

but is it less effort than botting? i think not

[hockey960]

The majority of rs bots nowadays you're just gonna have to deal with it

[Chris]

but is it less effort than botting? i think not

L