Sefket Posted April 5, 2011 Posted April 5, 2011 Yesterday, I got disconnected from Jagex. I thought I got banned, tried logging in and this happens: No warning or nothing. I contacted them a while ago and they said it'd be unlikely to be changed. I had this name for 3 years+. Shows they're full of lies. I contacted them today to get it changed back. My name was S__I__C____K(2,2,4). Here is my emails from January: From: "Parents Mailbox" <parents@jagex.com> Add sender to Contacts To: "" <> Monday, January 17, 2011 10:57 PM Hi there, He should be fine, if he has been playing under the name for years and we have done nothing it is unlikely we would now. Enjoy your day. Kind regards, Mod Carlos Community Safety Team Jagex Games Studio parents@jagex.com www.Jagex.com – www.RuneScape.com – www.FunOrb.com “Great News! We have launched email account recovery, it’s a quicker and easier way to recover your password, helping keep your account safe and secure. To register your email address and take advantage of this new service simply click here. To say thank you, players who register and validate their email address will benefit from 10 extra bank spaces in Runescape!” From: [mailto:] Sent: 17 January 2011 22:28 To: Parents Mailbox Subject: RE: My childs account Hi, Thank you for responding, His name isn't offensive, but it contains multiple spaces bu he really wishes to keep his account name. My son plays regularly, yes. He has had his account for a couple of years now. Thank you, Samantha From: Parents Mailbox <parents@jagex.com> Subject: RE: My childs account To: "" <> Date: Monday, January 17, 2011, 9:05 PM Hi there, If your child’s name is offensive our offnames team will be sure to pick it up. The chances are if he hasn’t had it changed yet it’s probably ok. I presume that your son plays quite regularly? Or are we talking about a recently set up account? Kind regards, Mod Carlos Community Safety Team Jagex Games Studio parents@jagex.com www.Jagex.com – www.RuneScape.com – www.FunOrb.com “Great News! We have launched email account recovery, it’s a quicker and easier way to recover your password, helping keep your account safe and secure. To register your email address and take advantage of this new service simply click here. To say thank you, players who register and validate their email address will benefit from 10 extra bank spaces in Runescape!” From: [mailto:] Sent: 17 January 2011 20:30 To: Parents Mailbox Subject: My childs account Hi, My name is Samantha. My son recently told me that he has to change his name soon as he told me he saw it on a clan site. He loves his Runescape name and I wanted to know if it was possible if he was permitted to keep his name which is "S--i--c----k". Thank you, Samantha Now here is what I sent yesterday/today Yesterday: I get an email today: Then I sent them the ones I emailed in January to show proof, and I get the same thing back: Show's how Jagex really are.
Chris Posted April 5, 2011 Posted April 5, 2011 you are getting very fucking upset over a fucking name. Your new name looks 100% better than that old shit one you had. Yes it may have been "rare" but you still have your fucking account with all its stats. fuckFUCKFUCKINGsefket
Everspeaking Posted April 5, 2011 Posted April 5, 2011 I like Foe Sefket.. But yeah thought you'd have noticed how jagex runs this joint by now :p.
Snipers Posted April 5, 2011 Posted April 5, 2011 you had your mom send them a message. not sure if srs
Octavarium Posted April 5, 2011 Posted April 5, 2011 Jagex are known for their nonexistent customer support. but lol.
Smush Posted April 5, 2011 Posted April 5, 2011 Kinda pushing it with the persistent emails? Yep. I don't want to sound mean so I'll put it as blunt as possible. It's a game, get over it.
6 9i Posted April 5, 2011 Posted April 5, 2011 Kinda pushing it with the persistent emails? Yep. I don't want to sound mean so I'll put it as blunt as possible. It's a game, get over it.
Its zeh noob Posted April 5, 2011 Posted April 5, 2011 Kinda pushing it with the persistent emails? Yep. I don't want to sound mean so I'll put it as blunt as possible. It's a game, get over it. Because it's a game he can't mail them complaining about the name he was enjoying for 3 years which got deleted for no reaon?
Koala Duty Posted April 5, 2011 Posted April 5, 2011 Stinks for you, Jagex are prone to not help people.
Pullade Nyss Posted April 6, 2011 Posted April 6, 2011 Spacing....Why am i still playing this game lol...BTW ur mom?
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